free my friend (false ban?)

My friend ellisdenzel was banned for being gone for a bit during a race and getting a 0??? She was the reason why me and many of my friends got on the site, and she has been nothing but uplifting to the community. She made the games fun by always being active in chat and bringing a positive energy to everyone. She even went to the extent to dm me on discord anytime she saw that a game started and I was afk (can provide receipts) To me, it doesn't feel right that she's banned and unable to continue to make the games fun. Please free her ;-;